Many users who begin using their very first hosting account, or switch companies, frequently have queries with respect to how certain tasks are carried out or come across complications when setting up different things, including e-mails, website settings, and so on. For this reason, lots of web hosting companies have prepared documentation with frequently asked questions and problems in order to help their customers get information swiftly and easily. As a result, the client support team representatives can devote more time to actual issues that particular customers may be facing, because the solution for the minor things will be available online and clients will be able to easily tackle them without contacting the customer service staff. Having exhaustive documentation is very important, particularly for new customers with no past experience whatsoever, since the hosting service entails an immense number of features and many people can become perplexed about what to do. A good information repository can both help you do the operations that you need and get to know how the web hosting service works in general.
Extensive Online Documentation in Cloud Website Hosting
If you order a cloud website hosting plan through us, you’ll gain access to our thorough online documentation where you will see information about virtually everything connected to our web hosting packages. The topics encompass anything from how to set up an e-mail address on your hand-held device, to how to accomplish different things using an .htaccess configuration file. The articles are written in an easy-to-understand fashion and offer elaborate guidelines on how to complete a certain task inside your Hepsia hosting Control Panel. You can also find info that’s not connected directly to Hepsia, for example one that concerns web applications on your computer. The full archive of articles will be available in the Control Panel’s Help section, but those that are applicable to a given section can be accessed on the spot. Given the fact that we’ve included as many topics as possible, you’ll be able to learn practically everything connected with your account.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia Control Panel, which comes with our Linux semi-dedicated services, will permit you to access the comprehensive online documentation that we’ve compiled for you. The articles include generic information about our services, informative guides about the different functions that you can use, plus troubleshooting instructions that can help you resolve common issues that you could stumble upon. The topics that we have covered include more or less everything, from simple things such as how to host a brand-new domain in your account, to more elaborate ones such as which SSH commands can be executed on the servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available on the right-hand side of the page that you are on, whereas the entire article list can be accessed through the dedicated Help section.