Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high quality support promptly is our top priority, so we support each cloud website hosting plan with a 1–hour ticket reaction guarantee. The moment you submit a ticket or drop an email, our customer support crew will do all they could do to give the most appropriate remedy for your case and to supply you with assistance in a timely fashion.

  • Top quality support service

  • A Top–quality Support Service

  • You can contact us 24x7x365 with any question you could have associated with Gleam Hosting’s services. We’ve got consultants available on a regular basis to offer support when required. You can use the ticket system or post an email whenever you want, or you can pick up the phone or make use of the live chat through business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated an in depth know–how base into the Control Panel which enables you to obtain effective step–by–step guidance at any time. Each area of the Control Panel has its own contextual support area presenting a group of how–to posts. We have also made educational videos to supply you with a greater visual representation of the simplest way to complete any given procedure.