Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • The Help Center section built into Gleam Hosting’s Hosting Control Panel offers a collection of help articles and commonly asked questions. Aimed toward solving any common issue that you may come across, they are compiled by our support team of knowledgeable techs.

  • Top quality support service

  • Video Tutorials

  • If you would rather see how a task is completed or how a problem is rectified, instead of just reading about it, then check out our collection of instructional video tutorials. They address a variety of issues and will help you swiftly find your way around our Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 customer support service and a 60–minute ticket response guarantee. Our skillful technical support engineers will be online day and night to attend to your enquiries and to take care of any issue that you may have. Just submit a technical support request from the Help section and we will reply back to you quicker than you can say Jack Robinson.