A 99.9% Server Uptime
The primary benefit of constructing your own cloud website hosting platform is that you do not need to be worried about compatibility – you set up a particular set of software tools in such a way so as to work with a defined set of hardware elements. The final outcome is something even more stable and reliable, because there are much less potential risks of failure. We’ve set up our cloud hosting system using tried and tested hardware components and a strongly customized version of SELinux so as to set up a very secure and safe environment for your own personal websites.
This is why, with all our cloud website hosting plans we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
In addition to our cloud hosting platform, we have also built our own internal network in all our datacenters. Everything is based on top–of–the–line hardware elements supplied by Juniper. And on each and every router, we have set up a firewall with a sophisticated set of rules to be able to filter all suspicious requests.
As a result, in each of our data centers – in our datacenter in USA, in our datacenter in United Kingdom, in our datacenter in Finland, in our datacenter in East Europe and in our datacenter in Australia, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, if it’s your hard–earned money at stake, you can’t feel truly safe. This is exactly why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In case you don’t feel content with our hosting service or if you need to use a more robust hosting solution, such as a VPS or even a dedicated hosting services – you’ll receive a full refund, without any obscure fees or return taxes.
24/7 Technical Support
If you run a hosting firm, your technical engineers are of foremost importance. Because of this, we’ve punctiliously handpicked a very knowledgeable group of technical support engineers, each with many years of expertise behind his back. Thanks to them, we offer 24x7 support with each of our hosting plans.
And not just that, our company offers a 1–hour response time guarantee. All support tickets are answered in under 1 hour and our average support ticket response time is well under 20 minutes!