Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Guarantee

  • Each ticket that you submit to the client assistance staff will be replied to in approximately one hour. The normal problems will be replied to instantly. Nevertheless, if the support request you have sent requires some help from a certified admin technician, we’ll address the ticket to him and will inform you about the hold–off.

  • Top quality support service

  • Top–quality Tech Support Service

  • We will offer you 24x7 customer assistance via a turbo–fast ticketing platform included in your Control Panel. You may contact us at any time about any of the apps that come installed in advance on your virtual server, including the chosen Linux OS, the server admin panel and our custom created Hosting Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • In the Hosting Control Panel that will come as a gift with your virtual server, you will discover an instructive Help section, that features everything you should be informed on when managing your web–sites and applications. We have introduced a range of how to articles and video training that show the general web site managing duties in an easy–to–understand fashion.