A Control Panel is a web-based user interface using which you can control various aspects of your online presence. For instance, you could create or edit website files, set up and check e-mails, handle databases, check visitor statistics and so forth. These things are performed via buttons and menus in an internet browser and the Control Panel can also be called ‘back office’, i.e. the administrative area associated with your website hosting account. Most of the Control Panels available will allow you to handle all hosting-related matters, but you shall commonly need a different system to deal with payments or to get a new domain in case the company offers domain registrations. With respect to the platform they use, you may be able to use the billing account to open a support ticket to ask a question or to diagnose a problem also, or you may need to use a third system.